At The City Glow (referred to as “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you interact with our website, services, forms, or social media ads.
1. Information We Collect
We may collect the following information from you:
• Personal Details: Name, phone number, email address
• Booking Preferences: Preferred date/time, service type
• Marketing Data: Responses to ads, forms, promotions
• Device/Usage Data: IP address, browser type, site behavior
2. How We Use Your Information
Your data may be used for the following purposes:
• To schedule and confirm appointments
• To respond to inquiries or messages
• To send service-related updates or reminders
• To provide promotional offers (with your consent)
• To improve our services and user experience
3. How We Share Your Information
We do not sell or rent your personal data.
We may share your information only with:
• Trusted service providers (e.g. booking software, email/SMS tools)
• Marketing platforms (e.g. Facebook/Instagram, only for ad delivery)
• As required by law or to protect our legal rights
4. How We Protect Your Data
We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse.
5. Your Rights
Depending on your location (e.g., under GDPR or CCPA), you may have the right to:
• Access or update your personal data
• Request data deletion
• Opt out of marketing communications
To make any such request, contact us at:contact@theglowgloss.com
6. Cookies & Tracking
Our site may use cookies or tracking tools to enhance user experience or improve our ad performance. You can disable cookies in your browser settings.
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7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.